Setting up refund requests in Magento 2
If your magento 2 refund request process isn't updating order statuses automatically, you may need to adjust your workflow settings. Ensure that credit memos are correctly configured and that the payment gateway supports automatic refunds. Additionally, check event observers and cron jobs responsible for status updates. For a seamless and automated refund process, consider using Amasty’s refund solutions, which help optimize refund requests, ensuring accurate status updates without manual intervention. Their tools enhance efficiency, reducing errors and processing time.
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