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Payment provider Citizen appoints former Playtech innovation lead as CTO

Monday, 3 July 2023

Award-winning payment provider Citizen has appointed former Playtech executive Dr Toby Sucharov to the position of Chief Technology Officer


London, 3rd July 2023: Citizen, a leading provider of payment services to the iGaming industry, has appointed Dr Toby Sucharov to the role of Chief Technology Officer.


Having previously served as Playtech’s Head of UK Innovation and as Head of Games Platform as a Service (GPAS), Sucharov has a wealth of iGaming experience and expertise in scaling up technology products to service hundreds of iGaming businesses globally.


In the role of CTO, he will be applying his skills to help introduce and optimise Citizen’s account-to-account payment solution with businesses across a range of sectors and geographies.


Toby Sucharov, CTO for Citizen, said: “Citizen has a very solid product that offers huge benefits to many industries, and I'm excited to help it through the accelerator phase of its growth. It is a company that is poised to cross the chasm and I'm really looking forward to playing a key part in the next phase of its development.”


At leading gambling technology company Playtech, Sucharov headed up the creation of Playtech's new Games Platform as a Service, responsible for processing tens of billions of transactions per year. He has also worked for William Hill on its automated sports pricing systems.


On the new role with Citizen, Sucharov added: “'Coming from an iGaming background, from the moment I saw the technology that underpins Citizen’s payment solution I understood the potential of the product.

“Whilst on the surface open banking is about secure payments, I believe the added ability to link users to their bank accounts and prove ownership through multi factor authentication will be a game-changer in industries that are a target for fraud or have rigorous Know Your Customer (KYC) requirements.”


The appointment follows a number of recent senior hires at Citizen, including Sarah Ahle as Head of Compliance. Ahle has previously held positions at Inpay, OpenPayd, eBay and Worldpay.


James Neville, co-founder and CEO of Citizen, said: “As Citizen gears up for more growth as we enter the second half of 2023, it is vital that we have the best leadership team in place to support and drive the business forward.


“Toby brings a great wealth of experience from the iGaming sector and in scaling-up technology solutions, and we look forward to working with him on our mission to simplify the way we pay by leveraging innovations in alternative payment methods.”




About Citizen

Citizen is an award-winning European fintech, founded in 2017 by former Worldpay CTO, James Neville, and one of the first companies licensed to provide payments and identity services using open banking.

Citizen's instant cardless payments (account-to-account (A2A) bank transfers) are faster, more secure and more cost-effective than cards, and used by businesses across a wide range of sectors to transform their payment processing. With headquarters in London, Citizen is backed by leading investors including Metavallon VC, SGH Capital and Fin Capital.


For more information visit: or contact Kate Marsden, CMO, at

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