
iGaming Product Directory
Find Below A Range of Products and Services for the iGaming Industry
Recruitment
iGaming Networking & Service Providers Search
First and foremost, iGaming is about getting to know one another. We have a large network and can easily join the dots.
Some of our clients are seeking for dependable Affiliates or PSPs, and it takes absolutely no effort to connect the parties so they may begin working together.
Other clients are searching for joint venture partners or to purchase the entire firm. We can assist with this as well, as it is similar to HeadHunting but on a larger scale.
Consultancy
iGaming HR Consultancy
Some of our very early clients were ambitious start-ups that simply required their own HR teams at the time. However, the absence of an internal HR department does not negate the necessity for HR processes such as hiring, adaptation, and retention.
When we were requested for Advisory, this happened pretty frequently. Since then, we've decided to offer HR Consultancy as an added service.
We provide HR audit services, as well as assistance in the development of internal HR and recruitment processes and teams.
We undertake market salary research as well, but we tailor it to the individual needs of each customer.
Typically, you want to know how your competitors or segment leaders compensate their employees, not every company on the market, right? This is where we come in, researching to provide you with the most accurate and relevant information.
Recruitment
iGaming Recruitment
True industry experts are always in high demand.
Our staff works hard to provide you with the best talent with the least amount of effort on your part. We assess both soft skills and industry expertise.
After we have checked the candidate, we will give you all of the information you need to make a decision (whether or not to proceed with the interview on your side).
Companies, titles, goods, markets, licenses, achieved outcomes, and, most importantly, candidates' thoughts on whether it's the best welcome offer for online casinos or the Audit preparation process for MGA are all included in the job experience area.
We also offer HeadHunting services if you need to find a certain expert. To preserve secrecy, we will contact the expert, propose the opportunity, and even travel to another country for a face-to-face encounter in all privacy.
We will advise you on market salary ranges to benchmark with your offer during the hiring process.
Marketing Software
Marketing Software
Fast Track is the only Marketing Software built specifically for iGaming operations, with a vision of digitalising the industry and delivering the first self-learning platform. Transforming the industry since its launch in 2019, Fast Track is now used by 100+ partners as their central brain for player orchestration, enabling operators to deliver hyper- personalised experiences at scale.
Fast Track has re-imagined the work process for all communication going out to the player and redefined player engagement. The platform runs exclusively on real-time data, monitoring every action the user makes, and it is deeply connected with each individual operator allowing them to perform true multi channel engagements from one central system.
Fast Track CRM enables the orchestration of various activities within the player lifecycle. It offers multi channel orchestration, including email, push notifications, SMS, on-site notifications, and gamification, all within a single campaign. The platform provides a flexible, centralized solution for managing multiple brands and time zones efficiently
Data Solutions
Data Solutions
Fast Track offers data solutions like no other CRM system in the industry. The platform runs exclusively on real-time data, meaning that data analysis is no longer hindered by the lack of consolidated real-time information.
Fast Track's Data Studio offers unparalleled flexibility and granularity. It enables advanced data visualization and analytics, empowering users to measure the success of their CRM campaigns effectively and with absolute ease. Operator partners benefit from Fast-loading, customisable dashboards to monitor growth, trends and focus areas, enabling informed decisions and smarter engagement strategies.
The system is loaded with a suite of pre-built dashboards, which can also be personalised to any requirement. Operators who wish to take a deeper dive can benefit from the query editor for advanced data collection. All aspects of the operation can be monitored and measured with ease.
CRM Tools
CRM Tools
Fast Track is the first CRM platform built specifically for iGaming, with a vision of digitalising the industry. We have re-imagined the work process for all communication going out to the player and run the platform exclusively on real-time data, monitoring every action the user makes, enabling operators to perform true multi-channel engagements from one central system.
Fast Track was built on the core principle that every iGaming operator is unique and offers flexible, open solutions that can be tailored to each client partner's needs and priorities. It is used by 100+ partners worldwide as the central brain for all their player orchestration.
Fast Track gives you access to the most powerful analytics platform for real-time data mining and the most comprehensive intelligence hub for player engagement and iGaming CRM. Our flexible platform can be fully customised for each brand, giving the operator the same freedom as an in-house solution without the burden on in-house tech teams.
With Fast Track, you can forget transactional CRM. Through lifecycle automation and the Singularity Model - an engine that uses AI and machine learning to select the right content for each player, the system decides when to engage, which channel to use and how to communicate through media and text.
Fast Track has redefined CRM in the iGaming industry and is committed to staying at the leading-edge of innovation
AI Software Suppliers
AI Software Suppliers
Fast Track is the leading AI Software Supplier in iGaming. With a vision of digitalising the industry, Fast Track has built a world-class CRM automation platform that increases the scalability of iGaming businesses.
The platform is unique and the first of its kind, operating exclusively on real-time data and is designed specifically for building 1:1 experiences.
You can forget transactional CRM through lifecycle automation and the Singularity Model - an engine that uses AI and machine learning to select the right content for each player, decide when to engage, which channel to use and how to communicate this through media and text.
Fast Track gives you access to the most powerful analytics platform for real-time data mining and the most comprehensive intelligence hub for player engagement and iGaming CRM, acting as the central brain for all player orchestration. Our flexible platform can be fully customised for each brand, giving the operator the same freedom as an in-house solution without the burden on in-house technical teams.
It was the first platform to integrate OpenAI technology into its software, bringing ground-breaking features to its 100+ operator partners, including automated translations, content suggestions, optimal time of day and optimal channel.
iGaming Certification Services
eCOGRA eGAP Seal
Organisations certified to eGAP (eCOGRA Generally Accepted Practices) are entitled to display the eCOGRA Seal, indicating to players and other stakeholders that operational systems are secure, monetary deposits are safe and games are fair, and continuously monitored to consistently high standards.
eGAP approvals are an effective way of helping to prepare operators for certification in regulated markets. Best practice guidelines are contained in the eGAP requirements, prepared by international auditing firms and other professional organisations.
All players at eCOGRA approved sites have unlimited access to eCOGRA’s full-time dispute mediation service at no extra charge for resolving disputes. Numerous webmasters and affiliates now promote the benefits to players of frequenting eCOGRA-approved sites.
Consultancy
Alternative Dispute Resolution
The eCOGRA Alternative Dispute Resolution (‘ADR’) Service is an impartial mediation service, specialising in the field of online gambling disputes. eCOGRA is approved by the Great Britain Gambling Commission in accordance with The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 and by the MCCAA as an ADR service provider in Malta.
When a dispute is logged through the eCOGRA Dispute Form, the mediator (eCOGRA) assists both parties in reaching a mutually acceptable resolution to their dispute. The mediator does not make a decision or impose a solution on the parties, but rather facilitates the discussion and negotiation process between them.
The mediator helps the parties to identify the issues in dispute, clarify their respective positions and interests, and explore possible solutions to the problem. Mediation is a voluntary process, and the parties must agree to participate in the process in good faith.
eCOGRA’s ADR Mediation Service has several advantages over traditional litigation. It is typically faster and less expensive than going to court, and it allows the parties to maintain greater control over the outcome of their dispute. Mediation is also a confidential process, which can be important in the online gambling industry where privacy and confidentiality are paramount.
eCOGRA is completely transparent and impartial throughout the process and in the UK the Great Britain Gambling Commission publishes and Annual Alternative Dispute Resolution Report, detailing statistics from that year, including Dispute Volumes, Status, Types of Dispute and Average Resolution Time.
iGaming Certification Services
ISO 27001 Certification
An ISO 27001 audit is an internationally recognised, systematic and independent examination of an organisation’s information security management system (ISMS).
Its purpose is to assess the system’s conformity with the requirements of the ISO 27001 standard, as well as the applicable laws, regulations, internal policies and procedures that govern the scope of the ISMS. It sets out a risk-based framework of management system requirements and controls designed to protect the confidentiality, integrity, and availability of information within an organisation.
The ISO 27001 standard offers a holistic approach to information security management, encompassing people, processes, and technology. By implementing ISO 27001, iGaming companies can demonstrate their commitment to safeguarding customer data, promoting trust, and ensuring compliance with legal and regulatory requirements.
It is evident that online gambling regulators are already moving towards requiring licence holders and their service providers to obtain ISO/IEC 27001 certification. Jurisdictions such as Bulgaria, Greece and Switzerland require license holders to hold accredited ISO 27001 certification, while other jurisdictions such as Colombia, Denmark, Great Britain, Portugal, Romania, Spain and Sweden currently waive certain security auditing requirements if licence holders are ISO/IEC 27001 certified. This enables the independent regulatory testing and certification process to be expedited with potentially significant cost savings, less effort and a quicker time to market.
iGaming Testing Services
iGaming Testing and Inspection
The broad range of professional qualifications, training and experience of our staff ensures that we are equipped to provide professional services across an extensive range of regulatory areas requiring technical, security, financial and legal expertise.
We look for testing synergies and combine certification work across several markets for our multi-jurisdictional operator and supplier clients, which minimises disruption to their operations for certification work and ultimately results in cost and time savings.
Our iGaming Testing and Inspection services include:
• Core Games Testing
• Integration Testing
• Platform Functionality
• Games RTP Verification
• Change Management
• Information Security Management System
• Cyber Security Review / Vulnerability and Penetration Testing
• Live Dealer Studio
Online Casino Games
Momentum
Momentum guarantee realistic, dynamic, and totally involving 24/7 gameplay for players. The only difference from real sports is that we can make the action truly non-stop! Virtual Sports have enhanced 3D visualization and rich sound effects.