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Last updated: 7th April 2023

At IBET Ltd, we are committed to protecting the privacy of our website visitors and users. This privacy policy explains how we use and protect any personal information that you provide to us through the use of our website,

By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy.

Data Controller

IBET Ltd is the data controller and is responsible for your personal information.

Information we collect

We may collect the following information from you when you use our website:

  • Name

  • Email address

  • Contact information, including telephone number

  • Demographic information such as postcode, preferences, and interests

  • Other information relevant to customer surveys and/or offers

We may also automatically collect technical information when you use our website, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Time zone setting and location

  • Operating system and platform

  • Information about your visit, including the pages you visit and the links you click

We use cookies and similar tracking technologies to collect this technical information.

How we use your information

We use your personal information to:

  • Provide and improve our services to you

  • Respond to your enquiries and customer service requests

  • Send you marketing communications, including promotional offers and newsletters, if you have subscribed to them

  • Comply with legal and regulatory requirements

We may also use your personal information for research and analysis purposes.

Legal basis for processing

We rely on the following legal bases for processing your personal information:

  • Your consent, where we have requested it and you have provided it

  • Our legitimate interests in providing and improving our services to you, responding to your enquiries and customer service requests, and sending you marketing communications, where these do not outweigh your fundamental rights and freedoms

  • Compliance with legal and regulatory requirements

Disclosure of your information

We may share your personal information with:

  • Service providers who help us to provide and improve our services to you

  • Third parties who provide services to us, such as IT and system administration services

  • Legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation

  • Any other third party where we have your consent or are otherwise permitted to do so by law

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

International transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have different data protection laws than your country of residence.

We have implemented appropriate safeguards to ensure that your personal information will remain protected in accordance with this privacy policy.

Retention of your information

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Your rights

You have the following rights in relation to your personal information:

  • The right to access your personal information

  • The right to rectify your personal information if it is inaccurate or incomplete

  • The right to request the erasure of your personal information

  • The right to restrict the processing of your personal information

  • The right to object to the processing of your personal information

  • The right to data portability

If you wish to exercise any of these rights, please contact us using the details provided below.


We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.


Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact us

If you have any questions or concerns about our privacy policy, or if you wish to exercise your rights with respect to your personal information, please contact us at:


2 Tomswell Drive



EX16 5FN

United Kingdom




We will respond to your request as soon as possible and no later than within one month of receipt.

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