Last updated: 7th April 2023
IBET Ltd is the data controller and is responsible for your personal information.
Information we collect
We may collect the following information from you when you use our website:
Contact information, including telephone number
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers
We may also automatically collect technical information when you use our website, including:
Internet Protocol (IP) address
Browser type and version
Time zone setting and location
Operating system and platform
Information about your visit, including the pages you visit and the links you click
How we use your information
We use your personal information to:
Provide and improve our services to you
Respond to your enquiries and customer service requests
Send you marketing communications, including promotional offers and newsletters, if you have subscribed to them
Comply with legal and regulatory requirements
We may also use your personal information for research and analysis purposes.
Legal basis for processing
We rely on the following legal bases for processing your personal information:
Your consent, where we have requested it and you have provided it
Our legitimate interests in providing and improving our services to you, responding to your enquiries and customer service requests, and sending you marketing communications, where these do not outweigh your fundamental rights and freedoms
Compliance with legal and regulatory requirements
Disclosure of your information
We may share your personal information with:
Service providers who help us to provide and improve our services to you
Third parties who provide services to us, such as IT and system administration services
Legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation
Any other third party where we have your consent or are otherwise permitted to do so by law
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have different data protection laws than your country of residence.
Retention of your information
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
You have the following rights in relation to your personal information:
The right to access your personal information
The right to rectify your personal information if it is inaccurate or incomplete
The right to request the erasure of your personal information
The right to restrict the processing of your personal information
The right to object to the processing of your personal information
The right to data portability
If you wish to exercise any of these rights, please contact us using the details provided below.
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Links to other websites
2 Tomswell Drive
We will respond to your request as soon as possible and no later than within one month of receipt.